Project : eMunicipal Telangana (CDMA)
User Department(s):
CDMAProject Brief:
eMunicipal Telangana, an integrated IT solution for all the 141 ULBs across Telangana State offers comprehensive services to improve the functioning of ULBs, including Property Tax, Vacant Land Tax, Water Tap Connection, Trade License, Signage License for Advertisement, Mobile Towers, Mutations, Integrated Municipal Grievance System, Content Management System Website, DEABAS Integration, Integrated Dashboard and Call Centre set up at CDMA Head office. These online services provide citizens with a seamless experience while availing of various civic amenities.
An integral factor in the project's success is the establishment of a Call Centre facility/Help Desk service, aimed at effectively managing operational and technical issues by automatically directing them to the relevant stakeholders.
eMunicipal Telangana: Phase-wise Work
|
Phase I |
Phase II |
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|
1 |
Property Tax (No. of assessments) |
26,56,707 |
1 |
Vacant Land Tax (VLT) (No. of assessments) |
8,14,631 |
|
2 |
Water charges (CAN No/Application Nos. issued) |
9,54,338 |
2 |
Advertisement (No. Of Advertisements) |
2932 |
|
3 |
Trade License (No. Of Trade Licenses issued) |
1,84,369 |
|
|
|
During the fiscal year 2024-25, CGG undertook additional initiatives, which encompass the development of MIS Dashboards and Tableau dashboards tailored for Property Tax, Trade, Water, and VLT; and implemented QR code-based Advertisement certificates. Moreover, the integration of Grievance Systems for 153 ULBs is underway.